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Product Description
$999.00 plus H.S.T.
A simple Woocommerce support package. Includes 10 support hours per month. Plus, we’ll back up your Woocommerce site and files plus the database. Database backups are done daily and file backups are done weekly in this plan. Note: This is a monthly fee.
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Returns & Exchanges
Fundamentally, you are paying for our time, whether it's training, website development or logo design. We make every effort to make sure we complete the work we proposed to do on time and to your satisfaction. However, we are limited by your budget and the time we can spend on your projects. There are no refunds for time already spend. If you choose to cancel a contract we will work out a refund for the difference in time and expenses already incurred vs. what we've been paid to that point. Please see our terms and conditions page for a full explanation of contract cancellation.
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Wordpress site running slow? We can fix it! We'll get your WordPress site running FAST!
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WordPress training is billed on an hourly basis. One hour of screen share training on your site = $100. Buy as many hours as you like, we'll cover any topic you need and do it with you 1:1 in a screen share.
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If you need us to look up or reset a password to your WordPress site, Hosting or anything else and don't have a support plan with us, you'll need to purchase this service to receive support.
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If your SSL certificate no longer shows the lock and you don't have a support plan with iGo Sales and Marketing, you'll need to make sure your SSL is re-keyed and re-installed on your domain. This is required every time the SSL certificate is renewed. If you'd like us to do this for you, you need to purchase this service.
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An in-person screen share meeting to discuss and review your Google Ads performance. This specialized consulting meeting will explain your Google Ads results and include a brainstorming session on new strategies and likely performance improvements in your digital marketing campaign (1 Hour).
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A simple Woocommerce support package. Just backups. We'll back up your Woocommerce site and files plus the database. Database backups are done daily and file backups are done weekly. Note: this service does not include any development hours. This is a monthly fee.
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If your website is hacked and you don't have support plan, you'll need to purchase this service. Since you don't have a support plan, we may not have a backup of your installation and removing the virus and or compromised file may require additional work to restore your site (ie: re-creating pages, images and functionality). If you require further work to restore your site we'll let you know and provide an estimate as part of the clean up service.
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On demand hourly WordPress support, billed by the hour. We can accomplish whatever project you'd like us to do. Simply buy the time in advance and give us a task. We'll accomplish the task or contact you when your time runs out. If you'd like an approximate time estimate in advance so you know approximately how many hours to purchase, please contact us. All projects are 1 hour minimum.
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We can answer a question, point you in the right direction or look into an issue you are having. Simply buy an email support pack in advance and email us a question. We'll answer the question or contact you when your time runs out.
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A simple Woocommerce support package. Includes 1 support hours per month. Plus, we'll back up your Woocommerce site and files plus the database. Database backups and file backups are done monthly in this plan. Note: This is a monthly fee.
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If you need small text changes like phone numbers, addresses, etc. changed on your website and you don't have a support plan with us, you'll need to purchase this service. Note: maximum 30 minutes of changes.
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