WORDPRESS SUPPORT QUOTE
WordPress Maintenance Frequently Asked Questions
Please find below some common definitions of WordPress Support terms.
The software you site is built with needs regular updates and testing for security and also to work with the latest browsers and server software. It’s good practise to stay current with updates on WordPress plugins to remain secure and functional.
The software you site is built with needs regular updates and testing for security and also to work with the latest browsers and server software. It’s good practise to stay current with updates on WordPress core to remain secure and functional.
How would you know if your site goes down? iGo Sales and Marketing offers WordPress uptime monitoring so we are notified proactively and can take immediate corrective action if your site goes down.
As part of your maintenance plan we’ll do a full security review to ensure your site configuration and setup reduces the possibility of a hack or vulnerability. We’ll also do periodic scans for malware to ensure your site is safe and a lower risk of hack or infection.
If you need a detailed report of what has been done every month, this is an option we can provide.
With this option, we’ll restore your site in case of crash or hack. You must have the monthly backup service as well. We’ll restore your site to the most recent backup.
In case the worst happens, it’s a good idea to keep regular backups of your site. Monthly for most sites, however if you’re running an ecommerce site, you may want daily or even more frequent backups.
Having broken links on your site is bad for SEO and bad for your users. We can monitor your site for broken links and fix them with re-directs.
We can set up a subscribe link that keeps a list of subscribers you can use for marketing purposes.
Development hours are hours that you require on a monthly basis to update/change content or design.
Support hours are hours you required for technical support, answering questions via email, training and general marketing discussions regarding your website.