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Worry Free WordPress Website Care Packages

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website maintenance

Let Us Make Your Website Work Like It's Supposed to.

You probably need someone to revise your website constantly and add new content on a regular basis.  Plus, it’s good practice to update your WordPress software and plugins on a regular basis to maintain security.  Keeping regular backups of your site is also good practice in case it gets hacked or infected with a virus.  If all this sounds like to much work to you, then outsource the job to iGo Sales and Marketing.  We have WordPress website maintenance packages to suit your needs and budget.

Why Do You Need a Website Care Plan?

  • Peace of mind.  You’ll  have a technical expert that backs you up when things go wrong. You’re website is your portal to your customers and if it goes down, get’s hacked or compromised, having an expert on call lets you rest easy.
  • Website security is a constant battle.  Keeping your website up to date and secure is a key component of any care plan.  This significantly reduces the likelihood of your site being compromised or attacked.
  • A well run website, that is updated and runs fast helps your SEO and can increase your search rankings.
  • If you choose a plan that includes support time, we can take all the hassles of content updates off of your hands, or train you on how best to accomplish modifications.
  • Having a regular backup of your site is key if the worst happens and your website gets hacked, your hosting company closes your account or your server crashes.  Imagine having to start again!  With our backup service you can be up and running in no time.
  • Our technical experts will ensure your website runs properly and secure after doing an initial audit when you join one of our website care and maintenance plans.

WordPress Website Care Packages Plan Components:

See service definitions below

MONTHLY FILE BACKUPS

We back up your WordPress core files, plugins, and uploads files on a monthly basis.  Making it easy to re-install if crash or hack occurs.  All backups are stored independent of your hosting environment for an added layer of security.

MONTHLY PLUGIN UPDATES

Much of the functionality within WordPress is the result of plugins that add functionality like contact forms, special formatting, multi-lingual capabilities, etc.  These plugins should be updated regularly for security purposes and the latest functionality.  We update these plugins as they are available throughout the month.

SECURITY MONITORING/LOCK-DOWN

Be default, there are many vulnerabilities that a hacker may exploit.  With security lock-down we close the weak links and also regularly monitor your site for brute force attacks and take corrective action.

DEVELOPMENT HOURS

If your plan includes development hours we’ll do minor updates and fixes at your request.  This includes phone and email support and troubleshooting up to the development hours included in the plan.  Unused development hours do not carry over from month to month.  If development time is exceeded extra time will be billed at the hourly rate included in the plan.  On demand development hours are billed at $95 per hour, with one of the plans above, you get a discounted hourly rate.

Weekly Database Backups

All your site content is stored in a MySQL database.  If the database gets corrupted or hacked  it needs to be restored.  We’ll keep a weekly backup of your MySQL database.  All backups are stored independent of your hosting environment for an added layer of security.

MONTHLY WORDPRESS UPDATES

The core WordPress install is updated at least a few times a year and more frequently if a security flaw is identified.  We keep your WordPress core up to date so that chances of a security breach are minimized.

SITE RESTORE

If your plan includes site restore.  If your site crashes or gets hacked for any reason, we’ll restore to the latest backup for free.

MONTHLY REPORTING

The monthly reporting option includes traffic stats from search, paid, social media, as well as keyword position reporting and basic SEO analysis.

Revise, Update, and Protect Your WordPress Website

Check out one of our convenient WordPress maintenance packages below.

  • Basic

    $75

    Monthly File Backup

    Monthly MySQL Database Backup

    Monthly Plugin Updates

    Restore From Backup if Crash/Hack

    $95/hr Development Rate

    All Support is BIllable

    Free Consult

  • Premium

    $100

    Monthly File Backup

    Monthly MySQL Database Backup

    Monthly Plugin Updates

    Restore From Backup if Crash/Hack

    $75/hr Discounted Development Rate

    1/2 Hour Site Support Time

    email Support

    Free Consult

  • All Inclusive

    $150

    Weekly File Backup

    Weekly MySQL Database Backup

    Monthly Plugin Updates

    Restore From Backup if Crash/Hack

    $65/hr Discounted Development Rate

    1 Hour Site Support Time

    Monthly Reporting

    email Support + 1 Phone call/month

    Free Consult

  • Best Value

    $299

    Daily File Backup

    Daily MySQL Database Backup

    Monthly Plugin Updates

    Restore From Backup if Crash/Hack

    $60/hr Discounted Development Rate

    2 Hours Site Support Time

    Monthly Reporting

    SEO Reporting

    email Support + 3 Phone Calls/Month

    Uptime Monitoring

    Free Consult
For Woocommerce Support Packages Click Here

Website care Packages for Security & Performance

Why do you need monthly backups, plugin updates, and security monitoring?

Backup – We have your back

Data loss is real, and it can happen to anyone. That’s why we back up your site with professional backup software that’s made to guard your data on a regular basis.

Security – We identify threats before they become disasters

We use the latest technology to monitor for any signs of vulnerabilities or intruders trying to steal data. And if there is a problem, we’ll find it before your customers do so you can take action immediately.

Performance – We ensure your website runs fast

Faster websites get more leads and rank higher on Google.  A properly maintained website will run as fast as possible, helping you grow your business.

Get Custom Quote

WordPress Website Maintenance Packages FAQ

We have some answers to commonly asked questions.
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How do I sign up?

Click on the button, place an order in our online store for the service. You’ll go to Paypal where you can pay by credit card.  OR you can request a quote for your specific needs by filling out our WordPress Website Maintenance request for quote form.  Request Quote Here

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What happens when I run out of hours

When you run out of hours, you’ll be charged at the hourly rate, or your option is to purchase another block of time.  We don’t make any changes for free, even little ones.

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Can I pay after the work is done?

No, all work is paid in advance

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Do the hours expire at the end of the month?
Yes, because this is a special discounted hourly rate the hours expire at the end of the month.  You can use the hours for training or coaching or any updates to your website.  Also, there are times when fixing a problem with an update or migrating your site to a more current hosting environment uses up many more hours than a single month’s allotment.
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What do WordPress Website Maintenance Packages Website Support Time Include

Pretty much anything you can think of that involves the operation and upkeep of your website from plugin updates, problem resolution, coaching, training, adding products, speeding up your website, woocommerce support, etc, included in your site support time.  However, it does not include development of new features, functionality or custom coding.  Installing new and configuring new plugins or software is also not included, this is development time. If you need a  feature or function that your site is not currently designed to do, this work will be quoted and billed separately.  It also does not include any marketing activities like SEO or graphic design work.
Keep in mind Website Care Packages are designed do keep your site running as is, as safely and efficiently as possible.  They are not intended to upgrade your website over time into a different website.

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Can I just call you anytime and ask you questions?

Generally, no.  We do not provide “on demand” phone support or training.  All requests will be sent to our support email address.  If you plan includes phone calls, we will pre-arrange a time to speak with you about your issue.

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What is the cancellation policy?
You can cancel any time with 30 days notice.  There’s no long term commitment.
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I already have a website, is it eligible for your care plans?
Yes, we’ll generally do an initial consult and review of your site and recommend a plan and/or modifications to bring it up to standards.
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Do website care plans include hosting?
Website Care Plans do not include hosting.  After a review of your website, we may recommend alternate hosting.  However, in most cases we will work with the hosting plan you already have setup.

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