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$75.00 plus H.S.T.
If your SSL certificate no longer shows the lock and you don’t have a support plan with iGo Sales and Marketing, you’ll need to make sure your SSL is re-keyed and re-installed on your domain. This is required every time the SSL certificate is renewed. If you’d like us to do this for you, you need to purchase this service.
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Returns & Exchanges
Fundamentally, you are paying for our time, whether it's training, website development or logo design. We make every effort to make sure we complete the work we proposed to do on time and to your satisfaction. However, we are limited by your budget and the time we can spend on your projects. There are no refunds for time already spend. If you choose to cancel a contract we will work out a refund for the difference in time and expenses already incurred vs. what we've been paid to that point. Please see our terms and conditions page for a full explanation of contract cancellation.
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An in-person screen share meeting to discuss and review your Google Ads performance. This specialized consulting meeting will explain your Google Ads results and include a brainstorming session on new strategies and likely performance improvements in your digital marketing campaign (1 Hour).
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WordPress training is billed on an hourly basis. One hour of screen share training on your site = $100. Buy as many hours as you like, we'll cover any topic you need and do it with you 1:1 in a screen share.
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A simple Woocommerce support package. Includes 10 support hours per month. Plus, we'll back up your Woocommerce site and files plus the database. Database backups are done daily and file backups are done weekly in this plan. Note: This is a monthly fee.
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If you need us to look up or reset a password to your WordPress site, Hosting or anything else and don't have a support plan with us, you'll need to purchase this service to receive support.
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A simple Woocommerce support package. Includes 4 support hours per month. Plus, we'll back up your Woocommerce site and files plus the database. Database backups and file backups are done weekly in this plan. Note: This is a monthly fee.
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If you don't have a monthly maintenance package with us, and you have a question then we'll respond to your questions through a purchased email support package. It's billed by the email and includes up to 15 minutes of support.
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If you need professional help to set up email in your email program or on your phone and don't have a support plan with us, you'll have to purchase this service to receive support.
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Wordpress site running slow? We can fix it! We'll get your WordPress site running FAST!
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If your website is hacked and you don't have support plan, you'll need to purchase this service. Since you don't have a support plan, we may not have a backup of your installation and removing the virus and or compromised file may require additional work to restore your site (ie: re-creating pages, images and functionality). If you require further work to restore your site we'll let you know and provide an estimate as part of the clean up service.
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If you don't have a monthly support or Google Ads management plan with us and would like us to review the performance of your Google Ads and or Optimize and make recommendations you need to purchase this service.
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If you need small text changes like phone numbers, addresses, etc. changed on your website and you don't have a support plan with us, you'll need to purchase this service. Note: maximum 30 minutes of changes.
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