Description
The Ultimate SuiteCRM WordPress Portal for Customer Self-Service
Transform your WordPress site into a powerful client portal that connects directly to SuiteCRM. The iGo SuiteCRM WordPress Portal gives your customers an easy, secure way to view and manage their CRM data — without ever accessing the SuiteCRM backend.
Built for modern businesses, agencies, and support teams, this portal delivers a seamless experience for both customers and staff.
🔗 Deep Integration with SuiteCRM (7.x & 8.x)
Our portal connects using the SuiteCRM V8 API, ensuring stability, security, and long-term compatibility. No hacks, no custom endpoints — fully API-driven and standards-compliant.
Works with:
✔ SuiteCRM 7.x
✔ SuiteCRM 8.x (including /legacy/Api/V8 authentication)
🧩 Core Portal Features
✔ Case List View
Users can view their support cases directly from WordPress, filtered automatically by their mapped Contact in SuiteCRM.
✔ Case Detail View
Displays full case information including subject, number, priority, state, status, and description.
✔ Customer Reply Functionality
Mapped users can post case updates from WordPress, synced instantly back into SuiteCRM as Case Updates or Notes.
✔ Integrated Knowledge Base
Show SuiteCRM Knowledge Base Articles inside WordPress, giving customers self-serve support options before creating new cases.
✔ Secure Contact Mapping
Each WordPress user is mapped to a SuiteCRM Contact or SuiteCRM User for proper access control.
✔ Modern, Lightweight & Fast
Built with clean PHP and WP standards — no heavy frameworks, no bloated UI kits.
⚙️ Powerful Admin Tools
- Configure SuiteCRM URL & OAuth credentials
- Select SuiteCRM version (7.x or 8.x)
- Assign portal pages for case list, detail view, and knowledge base
- AJAX-powered search to map WP users to SuiteCRM contacts
- Optional SuiteCRM User mapping for staff internal updates
- AI Powered Case Deflection and automated responses
- AI Powered sentiment detection for case escalation
🚀 Why This Portal Is Different
Most portal plugins try to sync data into WordPress, creating duplicates and security issues.
This plugin does real-time live API calls.
Meaning:
- No syncing
- No duplicate data
- Always up-to-date
- No maintenance tasks
Everything your customers see is pulled directly from SuiteCRM.
🔒 Security First
- OAuth2 password grant authentication
- Support for both SuiteCRM 7 and SuiteCRM 8 authorization flows
- Zero data stored in WordPress
- Enforced contact-to-user mapping
- Optional SuiteCRM User ID mapping for staff
🧱 Designed for Developers
Built using a modular architecture, allowing future expansion:
- Add custom modules
- Expose more SuiteCRM fields
- Extend portal functionality with hooks
- Customize views with templates
- Add attachments, uploads, or custom dashboards
This is the perfect foundation whether you’re building a small support portal or a full customer hub.
🏁 Get Started in Minutes
- Install the plugin
- Add your SuiteCRM credentials
- Assign your portal pages
- Map your WordPress users
Publish the portal using WooCommerce or directly on WordPress pages
Your customers will immediately have a seamless SuiteCRM-integrated experience.
If you’re looking for the most complete and modern SuiteCRM WordPress Portal, this plugin delivers secure case management, knowledge base access, and real-time CRM connectivity — all powered by the SuiteCRM V8 API.
Reviews
There are no reviews yet.