Email Deliverability Audit and Repair

Description

Please note that while we can identify IP blacklist issues, we cannot guarantee removal from blacklisting services. However, we will guide you through the necessary steps to address these issues and improve your email deliverability.

You will be responsible for providing iGo Sales and Marketing with logins and passwords to web hosting, email hosting and domain name registrar where your DNS is hosted in order to complete this service.

For services like Office 365 and GSuite, we will make recommendations for your administrators to optimize email delivery. Any changes required on O365 of Gsuite will be done by your administrators. We do not proivde technical support for the setup and configuration of your email server, only to identify deliverability problems and identify the recommended settings/issues causing your mail not to be delivered.

The above service also includes a review of your third party services, like: your website, email service providers like MailChimp and Constant Contact, your CRM or any other services you are using for outbound email.

Please note that while we can review and point out issues with third party services, if they technically do not support the latest DMARC policy and verification standards we can only suggest an alternate third party mail service.

Email Deliverability Audit & Repair

Most email delivery problems are caused by missing or incorrect DNS records (SPF, DKIM, DMARC) or poor sender reputation. In this service, we’ll audit your domain, test your sending reputation, and correct issues in your DNS records so your emails have the best chance of reaching inboxes.

⚠️ Please note: This service does not include managing or reconfiguring your email server software. We work at the domain and DNS level to improve deliverability.

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FAQ's for Email Deliverablility

What is included in the Email Deliverability Audit & Repair?

We check your domain’s SPF, DKIM, and DMARC records, review blacklists and sender reputation, and provide a detailed report. We’ll also correct or add DNS records as needed to improve deliverability.

Will you fix my email server if it’s broken?

No. This service focuses on domain-level deliverability (DNS records, sender reputation). If your mail server itself is misconfigured, you’ll need to work with your host or IT provider.

How do I know if I need this service?

If clients tell you they never received your emails, or if important emails are landing in spam, you likely have deliverability issues. This audit will identify and fix the most common causes.

What DNS changes will you make?

We’ll configure SPF, DKIM, and DMARC records properly for your domain. These records tell receiving servers that your emails are legitimate, not spoofed.

Can you guarantee my emails will never go to spam again?

No provider can guarantee that. What we can do is ensure your domain is correctly configured and improve your sender reputation, giving you the best possible chance of inbox delivery.

Do you work with all email providers?

Yes. Whether you’re on Google Workspace, Microsoft 365, cPanel, or another host, we can audit your domain and add the correct DNS records. However, your administrator will be required to make the recommended changes on services like O365 or Gsuite.

How long does the process take?

Most audits and fixes can be completed within 2–3 business days once we have access to your DNS records.

Contact Us if you’d Like More Information About this Service

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