SuiteCRM Billable Hours Module for Time Tracking and Client Billing
This custom SuiteCRM module was developed to streamline billable time tracking by aggregating hours from Projects, Calls, Cases and Meetings into a centralized Billable Hours module. It provides accountants and project managers with a consolidated view of billed and unbilled hours, broken down by customer and project, making invoicing and time management far more efficient.
Challenge
SuiteCRM doesn’t natively support billing or time tracking. Users had no easy way to track and report on time spent across multiple interactions or relate those hours to specific projects or clients for invoicing.
Solution
A fully custom Billable Hours module was created using the Module Builder and integrated into existing workflows:
✅ Features Implemented:
Automatic creation of billable hour records from:
Projects
Meetings
Calls
Tracks:
Customer
Related project
Billed vs. Unbilled status
Front-end JavaScript calculations to assist user entry (e.g., start/end times or durations)
PHP logic hooks (before_save) for back-end calculations and data validation
Impact
✅ Simplified billing workflow
✅ Accurate client invoicing
✅ Centralized visibility across all time-tracked records
✅ Easier reporting by project or account
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