SuiteCRM Billable Hours Module for Time Tracking and Client Billing

This custom SuiteCRM module was developed to streamline billable time tracking by aggregating hours from Projects, Calls, Cases and Meetings into a centralized Billable Hours module. It provides accountants and project managers with a consolidated view of billed and unbilled hours, broken down by customer and project, making invoicing and time management far more efficient.

 

Challenge

SuiteCRM doesn’t natively support billing or time tracking. Users had no easy way to track and report on time spent across multiple interactions or relate those hours to specific projects or clients for invoicing.


Solution

A fully custom Billable Hours module was created using the Module Builder and integrated into existing workflows:

✅ Features Implemented:

  • Automatic creation of billable hour records from:

    • Projects

    • Meetings

    • Calls

  • Tracks:

    • Customer

    • Related project

    • Billed vs. Unbilled status

  • Front-end JavaScript calculations to assist user entry (e.g., start/end times or durations)

  • PHP logic hooks (before_save) for back-end calculations and data validation


Impact

Simplified billing workflow
Accurate client invoicing
Centralized visibility across all time-tracked records
Easier reporting by project or account

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