We tried 4 or 5 other CRMs previous to switching to SuiteCRM. While setting SCRM up we discovered the excellent SCRM training videos on YouTube from iGo. Thinking iGo might offer some consulting we called iGo and found them to be a great partner for the past 4+ years. iGo is the missing support piece for SCRM and their personal support is way better than you would get from a big box software company.