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Shop Services | Login-My Account | CartMost business owners think of website maintenance as “nice to have” rather than a necessity. After all, the site looks fine, loads eventually, and the contact form hasn’t completely broken—at least not yet. But the truth is, your website is a living, breathing extension of your business. When it’s neglected, small issues quietly pile up…
Many business owners think of occasional downtime as a minor nuisance. But downtime isn’t just an inconvenience, it can have serious financial, reputational, and operational consequences. In this article, we’ll break down how much downtime really costs, including both direct and hidden losses, and show why investing in proactive maintenance is one of the safest…
A Personal Story Years ago, when I first read Eliyahu Goldratt’s The Goal, I was struck by how obvious and powerful the Theory of Constraints was. Every system has a bottleneck. The key to improvement is finding it and fixing it. At the time, I was working in the transportation industry, running sales and operations…
The SuiteCRM V8 API is powerful and it’s also one of the most common sources of frustration for developers and admins. I just spent all day troubleshooting a problem in one of my SuiteCRM installations on WHM/Cpanel and thought I would share some of the main reasons from my notes over the years of why…
Most sales teams treat every account the same. Every rep is told: “Work your territory. Don’t miss any opportunities.” The problem is, not all customers are created equal. Some accounts are worth ten times more than others — and deserve ten times the attention. This isn’t just intuition. It’s the Pareto principle in action: 20%…
Most sales plans look the same. Leadership sets a big target — “Grow sales by $1 million.” Then, instead of a plan, they carve it up like a pie: “We’ve got three reps, so that’s $333,333 each. Go get ’em team!” Or worse, they ask each rep for a “forecast,” add up the numbers, then…
Artificial Intelligence is no longer just a buzzword. When connected to your CRM, it can become a practical tool that helps you close more deals, provide better service, and run your business more efficiently. Here are ten ways you can start using AI inside SuiteCRM right now. 1. Lead Scoring and Prioritization AI can automatically…
We’ve been working hard on making the SuiteCRM WordPress Portal smarter—and today we’re excited to announce the first release of our AI-powered features. These new tools are designed to save your support team time, improve customer satisfaction, and make your portal more efficient than ever. What’s New: These new features bring intelligent automation right into…
A CRM should be the heartbeat of your sales team. It should tell you exactly what’s going on in your pipeline, what needs to be followed up, and where the deals are getting stuck. The reality? In a lot of companies the CRM is sitting there but nobody’s really using it. Reps keep their own…
We’ve been heads-down building a fast, modern Knowledge Base that pulls live articles from SuiteCRM and renders them beautifully in WordPress—no copy/paste, no double entry. If you’re already using our Cases portal, this slots right in. What’s inside Categories grid (4-up cards) A clean landing view that lists your SuiteCRM KB categories A→Z. Each card…